The quickest way: Live Chat
Hit the pink chat icon in the bottom right of your screen to chat to one of our team.
Monday to Friday 8am to 9pm
Weekend 9am to 9pm
Sometimes we'll stay open out of hours, so just drop us a message to see if we're online. If we're not available you'll be prompted to enter your email address and you'll receive a response when we're back online.
If it's out of hours, drop us a message on firstname.lastname@example.org. We’ll reply the same day during business hours, or by the next working day at the latest.
If you would prefer to speak to a friendly voice on the end of the phone, we're also available 8am to 6pm Monday to Friday on:
020 3608 2017
Stay in touch!
We can also be seen in and around the southeast of England on our bikes most weekends. If you spot us, do say hi! (If you can catch us that is...)
Our postal address is: the Bike Club, Uncommon, 126 New King’s road, London, SW6 4LZ. However, this is not our returns address: please don’t send bikes here! Drop us an email if you’d like to return your bike.